WHO WE ARE

We Tripsro.com as Transport Privat Tour will act as booking agent in the booking of the transportation services on this website.
In making a booking you confirm you have read and accept these terms of business and information on our website and have the legal capacity and authority to accept these terms of business on behalf of yourself and all passengers.

CONTRACT

Tripsro.com is a booking agent of the Supplier of transportation services. These terms of business set out the basis on which we will make your booking for the transportation services featured on our website.

All communication between us and you is by e-mail, phone or WhatsApp, so we strongly recommend that you read your e-mail prior to commencing your trip as any anticipated changes or cancellations with regard to your contract shall be notified to you at the e-mail address provided in your service booking request. We may also e-mail you with other information that you may find useful.

It is your responsibility to provide us with your current e-mail address and mobile telephone number and inform us of any changes. It is essential that you provide us with a mobile telephone number on which we can contact you during your trip in the unlikely event that we urgently need to contact you about your booking.
Telephone number: +40748141311, email: contact@tripsro.com, websites: www.tripsro.com

SUPPLIER

Supplier it’s the company that will fulfill your transfer or transport service.
The main Supplier is Tripsro.com, Bucharest but it can also be other partner companies.

PRIVACY / GDPR

All your personal informations are stored using Secured Channels to Supplier Database.
The Supplier is not allowed to use în other purpose than your interest your personal information. Your e-mail address, mobile phone number or other personal data will not be revealed to anyone without your permission.
The only informations that will ever be sent to the drivers or other partner companies are:
Your Name,
Your Pick Up Date and Time,
Your Flight Number
Your Destination Address.
If you want for your personal information to be deleted from our Database, please write us an email : contact@tripsro.com

ONLINE BOOKING PROCEDURE

You make an offer to purchase transportation services online by completing the service booking request form or by send your information to our email address. This asks you to provide details which you are asked to confirm and we pass on to the Supplier.
Please check that all names, dates and timings are correct and let us know of any errors immediately.
The information that you are providing to us using your service booking will be passed on only to the Supplier.

CANCELLATION

For any transfer from Otopeni Airport to any address outside Bucharest, or from Bucharest to any address except Otopneni Airport, the cancellation needs to be done with 24 Hours before pick up time. Otherwise you will need to pay the cost for your transfer.

PAYMENT

You can pay for our service using cash directly to the driver. We accept Euro, Ron or USD currencies.
For online payment, please contact us.

LIABILITY

Your contract for services is between you and the Supplier, and not with us. As agent we accept no responsibility for the provision of the service you booked.
Tripsro.com does not make any representations about the suitability of a particular type of transportation service for your needs, and is not responsible for your choice of service.
Any claim for compensation for death or personal injury resulting from the use of the service must be made to the Supplier of the service and shall be subject to the laws and to the jurisdiction of Romania.